Manufacturing Through COVID-19 Pandemic Meeting Customer’s Needs One Wipe at a Time

Categories: Articles September 14, 2020
Manufacturing through Covid19_WeArePDI_img

PDI continues to closely monitor the COVID-19 pandemic (SARS-CoV-2) and its impact on both our customers and our regular business operations. Our number one priority is the protection of consumers and families, healthcare workers and patients, and foodservice workers and their guests.  We have taken rigorous protective actions to ensure the safety of our employees so that we can continue to meet customer needs with minimal interruptions.

We understand the urgency around preparing for this pandemic in the United States and have implemented the following measures:

Supply Chain:

When concerns over COVID-19 first surfaced, PDI conducted a full supply chain assessment in anticipation of the increased demand. This assessment included evaluating capacity as well as raw material availability.

Our products are manufactured in the United States, with a robust supply chain that is well positioned to address increased demand. As such, PDI does not rely on manufacturing in China or other countries impacted by COVID-19.

PDI has sufficient inventory of raw materials, and we do not anticipate any supply chain disruption due to raw material availability.


On March 19, 2020, PDI was deemed as an essential business per New York State guidance and will remain in full operation.

As global demand for certain infection prevention products exceeds supply, PDI is working with existing partners and customers to ensure they are adequately supported. As a result, PDI has:

  • Ramped up production, including hiring workers, adding shifts and line capacity.
  • Increased production of our infection prevention products, including surface disinfectants and hand sanitizers.
  • Some non-essential products may be deprioritized and as a result may see longer lead times.

 Worker Safety:

Employee safety is a critical priority every day and especially now. PDI has developed preparedness plans to help protect the safety of our employees, while safely continuing business operations. This includes implementing the most effective and current safety measures for our operational workers including higher frequency facility cleaning, hygienic best practices and social distancing.  We have also eliminated all international business travel and all ‘non-critical’ domestic airline business travel, consistent with the United States government policy.


PDI has seen a sharp increase in orders, and we are working closely with our business partners to manage the ongoing shifts in demand.

Learn More:

As this is a rapidly evolving situation, we will continue to monitor the CDC website for resources and further guidance. In the meantime, we recommend that the general public continue to observe good personal hygiene practices, including hand washing, respiratory hygiene and cough etiquette, as well as surface disinfection using an EPA-registered product. Visit the CDC website to learn more.